Fast Food Managers...

JOB INDEX - 2 months ago - Job Mail

2 months ago

Fast Food Managers



  • To manage a restaurant in accordance with Restaurant's Policies and Procedures.

  • To maximize restaurant sales and profitability by effective deployment of labour, assets and production costs.

  • To maintain excellence in the execution of all duties.

  • To focus on exceeding customer expectations.

  • To focus on developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance.

  • To maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets.

  • Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business.

  • Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times.

  • Do a daily, weekly and monthly stock check in the restaurant.

  • To ensure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported.

  • To prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget.

  • To ensure that the mix of staff recruited in no way conflicts with the Company's non-discriminatory policy.

  • To ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them and that they are actively encouraged to progress through the training program.

  • To provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant.

  • To ensure that the Policies and Procedures are followed to minimize employee relations issues within the restaurant.

  • To action recruitment and termination payroll change documentation and to forward these updates to the HR Department.

  • To coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team.

  • To ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures.

  • To ensure that all daily, weekly and monthly administration is completed accurately in line with procedures.

  • To ensure that accurate operating reports are kept.

  • Ensure that standards are in accordance with HACCP.

  • Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations. • To carry out Local Store Marketing activities as authorized by the Regional Operations Manager.

  • To monitor all local competitor activity and any local activities - this may affect the volume of business.

  • To coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions.

  • To monitor operating practices and to action any problems identified.

  • Demonstrate belief in people by treating each person in the restaurant fairly and with respect.

  • Recognize individuals frequently and encourages them to recognize each other.

  • Coach and support staff and ensure that they are fully trained and on job training is effective.

  • Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings.

  • Hire, develops and promotes restaurant staff in consultation with Area / Regional manager.

  • Administer progressive discipline as needed, ensures compliance with all statutory regulations



  • Grade 12 / NQF 4

  • 3 years Fast Food/Restaurant Manager experience preferably KFC or Pizza Hut

  • Credit worthiness (ITC check) and no criminal record

  • Micros /GAAP POS – 3 years' experience

  • Only SA citizens will be considered