Catalogue Team Lead...

JOB INDEX - 2 months ago - Job Mail

2 months ago

Catalogue Team Lead

Desired Experience & Qualification
RESPONSIBILITIES:
Management of a team that is responsible for the catalogue data in defined product categories - quality checking and upload of new catalogue listings and editing of existing catalogue listings across both Retail and Marketplace listings.
Development and implementation of an appropriate training & skills development plan
Management and resolution of all escalations in the team.
Ownership of the initial debugging of data quality issues and appropriate escalation to ensure immediate resolutions where possible.
You will have a team of between 10-15 Catalogue Agents.
Package & Remuneration
MUST HAVE REQUIREMENTS:
Matric
Relevant tertiary qualification is a significant advantage.
2+ years' experience in managing a team against defined target metrics.
5+ years' experience in a data-focused operational environment.
e-commerce experience is a plus
Self-guided learner with a keen interest in data science/quality.
Strong data analysis skills and able to use data to make decisions.
Ability to motivate and effectively manage a team and align on business strategy.
Excellent communication and interpersonal skills, and ability to collaborate with diverse teams
Data science exposure in a retail or e-commerce environment is a plus.
Interested?
If you are a match for this position, please REPLY with your CV (updated & detailed) and your current CTC salary per month to priscilla@mhgroup.co.za