Requirements: Relevant qualification2 -3 years experience in a similar position in luxury accommodation indust...

JOB INDEX - 7 months ago - Job Mail

7 months ago

Reservationist

Requirements:

  • Relevant qualification
  • 2 -3 years experience in a similar position in luxury accommodation industry
Duties:

  • All duties related to bookings (providing information, quoting, booking, collecting payments)
  • Maximizing sales, upselling and revenue
  • In-depth product knowledge of all lodges, activities and USPs
  • Respond to website, email and telephonic enquiries accurately and timeously
  • Managing free-sell and allocations
  • Assist with rate distribution to agents
Competencies required:

  • Excellent command of the English language (Spoken and written)
  • Excellent communication skills with high level of telephone etiquette
  • Computer experience: Microsoft Outlook, Microsoft Word, Microsoft Excel, Opera PMS
  • Previous experience in reservations environment is an advantage
  • Any sales & Marketing experience will be an advantage
  • Well organised team player capable of working independently and meticulously