Job Description:  Credit Control Management:Monitor monthly repayments by the companies tenants and loan ...

JOB INDEX - 7 months ago - Job Mail

7 months ago

Credit Control & Municipal Services Coordinator

Job Description:

 

Credit Control Management:

  • Monitor monthly repayments by the companies tenants and loan debtors to match instalment raised per account to amount paid/collected and identify excesses.
  • Prepare monthly arrears and excesses reports on all loans debtors and properties tenants.
  • Issue default and statutory notices on all matters in default.
  • Prepare and submit periodic (monthly & quarterly) credit control intervention statistics.
  • Communicate with both loans and property portfolio consultants and provide updates on the status of overdue accounts
 

Revenue Maximisation:

  • Perform the companies tenant and loan debt account reconciliations when required.
  • Monitor payment history of debtors, and indicate when there is a need to take necessary action.
  • Improve good relations with debtors/tenants to enhance overall collection increase for maximisation of revenue to the company.
  • Follow up on overdue invoices, payments and implement company collections procedures as necessary, also look for ways to improve debt collection processes.
  • Negotiate new proposed instalment arrangements agreed with default debtors and assist in structuring repayment plans for paying settlement of debt owed to the company.
 

Handover to Legal Collections/Recoveries:

  • Analyse the debtor and tenant account age analysis as would be received from the Portfolio manager
  • Initiate the handover process on all matters that are over 60 to 90 days overdue.
 

Implementation of Municipal account Services:

  • Liaise with municipalities to obtain age analysis on municipal rates.
  • Analyse and rectify any anomalies on municipal accounts, raise discrepancies with municipal officials to receive an amicable solutions.
  • Raise payment requisitions for all municipal rates due & facilitate payments.
  • Follow up with municipalities to obtain statements of rates, conduct monthly and year end accruals on all rates due
  • Responsible to bill back all utilities used by the tenants.
Customer / Stakeholder Management:

  • Communicate with debtors to remind them of outstanding rental payments/debit orders due via Emails, SMS, Telephone calls and letters.
  • Attend to tenant queries/complaints promptly and where necessary bring payment/s in agreed terms.
  • Arrange, attend and contribute to meetings with key stakeholders and manage expectations.
  • Maintain proper records of communication with clients regarding payment of rental arrears or account to also determine the date to make follow up.

Job

Requirements:  

  • National Diploma or equivalent in Business Administration/Legal/Paralegal/Credit/Finance
  • A minimum of 3 years working experience of which at least 2 years must be in credit/loans/finance/collections/real estate administration within a Development Finance Institution, private sector or legal practice environment.

(Kindly note this is a 6 month contract)