Job Description:  Customer Service: Conduct annual and ad hoc tariff negotiations. Assist business in dea...

JOB INDEX - 4 months ago - Job Mail

4 months ago

Commercial Manager

Job Description:

 

Customer Service:

  • Conduct annual and ad hoc tariff negotiations. Assist business in dealing with customer complaints, concerns or issues surrounding contract terms and rates.
  • Keep a record of Annual Rate Adjustment dates for each client and Ensure that clients receive annual rate adjustments.  
Negotiations:

  • Coordinate and perform Client and Supplier rate negotiations.
  • Research and investigate the establishment of fair and transparent commercial terms.
  • Review indices such as SEIFSA, CPI and PPI and recommend escalation proposals to Exco and responsible GM\'s.  
Marketing:

  • Provide input into the marketing strategy, including brand management, public relations and advertising functions
New Business Development:

  • Actively Identify  new business opportunities.
  • Responsible for the preparation of quotes and tenders. Responsible for the recording and measuring of pricing proposals.
  • Develop interactive Forums  with internal departments and sister companies and attend sales meetings
  • Attend prospective client meetings Liaise with and assist the Director of Business Development and the Tender desk with costings for national tenders
  • Undertake consulting exercises for clients advising on various solutions.
  • Responsible for the collaborative development and reviewing of SLA\'s Responsible for the review of client contracts
Project Management:

  • Actively participate in the implementation of new client take-on\'s, including but not limited to warehouse layouts, warehouse flows, vehicle selections,  systems set up, organizational structure and client contracts and rates.
  • Responsible for the preparation, investigation and implementation of New Business and Tenders until hand over to the relevant business units. 
  • Plan and regularly review Warehouse and Transport processes. Responsible for the Management of specific OL Projects
Activity Based Costing:

  • Undertake activity based costing exercises on a regular basis Conduct ad hoc client profitability studies as requested
Strategic assessments/management reporting:

  • Conduct regular operations Benchmarking exercises between departments.
  • Evaluate new and existing opportunities, which involve sourcing, costing, and negotiation.
  • Review monthly Financial results of the Division and provide a high level analysis for use by the OL Director and GM\'s,
Management of Staff:

  • Provide leadership to the Division by ensuring that staff levels are optimum and that key personnel are retained/attracted.
  • Ensure direct reports are appropriately trained and developed. Conduct annual Performance Appraisals with direct reports.
Risk Management:

  • Ensure effective Risk management within the Division through Risk Assessments, which include customers cargo and the Company Brand and Corporate image.
  • Conduct annual Excellence Charter Audits of all Business Units.
  • Ensure Business Units operate within the boundaries of the law and appropriate standards.
Asset Management:

  • Source and introduce, where possible, best practice to ensure a competitive advantage.
  • Obtain quotes on trucks, MHE, and advise on purchase vs lease options
General:

  • Provide ad hoc costings and quotations.
  • Conduct ad hoc feasibility studies
  • Perform Internal investigations as and when required.
  • Deal with Property Agents  when new Facilities are required. Manage properties effectively (compliance and costs)
  • Assist with optimising the WMS, TMS and other systems within the business

Job

Requirements:  

  • Matric (Grade 12)
  • Degree / Diploma in Accounting/Finance/CA - Preferred or alternatively Logistics / Supply Chain / Industrial Engineering
  • At least 5 years
  • Contract management, new business development, Activity Based Costing, presentations, sales & marketing, customer relations, compliance management
  • Intermediate full MS Office
  • Drivers License (Code 08)