Support Engineer (Enterprise Software Traditional Services) IT - SupportCape Town - Western Cape ENVIRONMENT:...

JOB INDEX - 2 months ago - Job Mail

2 months ago

Support Engineer (enterprise Software Traditional Services)


Support Engineer (Enterprise Software Traditional Services)
IT - SupportCape Town - Western Cape
ENVIRONMENT:

PROVIDE optimal Microsoft Server Support as your strong technical background as a Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will also assist with escalations from 1st and 2nd Line Support Engineers, participate in Preventative Maintenance, Device Hardening, Vulnerability Management and Antivirus Management. You will need Matric/Grade 12, be MCSE Certified with a suitable IT tertiary qualification. You must have 5+ years work experience supporting Microsoft Servers in a senior role with the ability to identify and understand problems and find effective solutions. Your skillset should include some of the following: SCCM, SQL, Active Directory, Exchange, Linux, Citrix, VMware, vSphere, Hyper-V, Azure, Symantec, McAfee, M365, etc.


DUTIES:


  • General Microsoft Server incident and service request support.

  • Assist with escalations from 1st and 2nd Line Support Engineers.

  • Preventative Maintenance (Patch Management).

  • Device Hardening and Vulnerability Management.

  • Backup Management.

  • Antivirus Management.



REQUIREMENTS:


Qualifications


  • Matric / Grade 12.

  • MCSE.

  • Tertiary IT qualification.



Experience/Skills


  • At least 5 + years experience supporting Microsoft Servers in a senior position.

  • Ability to identify and understand problems and find suitable solutions.

  • Able to clearly articulate problems and solutions with the technical team.

  • Self-managed.



Technologies include (but not limited to):

Cloud Services: Azure & M365

Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV

Citrix Virtualisation

Application Delivery Controllers: F5, Citrix, FortiADC

Operating Systems: All Microsoft & Linux

MS Infrastructure: Active Directory, Exchange, SQL, SCCM

Backups: Veeam, Backup Exec

Monitoring: N-Central, SCOM, PRTG, WhatsUp, SolarWinds, Nagios, Quest

Antivirus: McAfee, ESET, Symantec, Kaspersky

Apply for this Job

Important

The Job Mail App will be discontinued in Jan 2024. We\'re moving exclusively to our web platform.

Visit www.jobmail.co.za