Are you looking for a new challenge within your career? Our client requires a Field Technician who has experie...

JOB INDEX - 1 year ago - Job Mail

1 year ago

Point Of Sale - Field Technician

Are you looking for a new challenge within your career? Our client requires a Field Technician who has experience with installations of the Point of Sale systems within the FMCG industry. If you have knowledge of My SQL it would be advantageous.

REQUIREMENTS


Matric


Relevant Studies / Certificates


Windows, SQL, A+ Certificate, N+ Certificate


2 - 3 years, Industry Related Experience


Driver’s License – Code 8


Excellent client service with sense of urgency when handling clients and customers


Solution and Results Driven


Ability to troubleshoot, test, repair and service technical equipment


Ability to work flexible shifts and to adapt to changing work schedules


 


DUTIES


Provide service and customer support during field visits or dispatches


Ensure workflow meets with schedule


Manage all on site installation, repair, maintenance and test tasks


Diagnose errors or technical problems and determine proper solutions


Produce timely and detailed service reports


Document processes


Follow all company’s filed procedures and protocols


Cooperate with technical team and share information across the organization


Comprehend customer requirements and make appropriate recommendations/briefings


Build positive relationships with customers and clients


Train Clients after installation, do checklists and complete routing forms


Service Delivery Advocate


 


Salary: R   dependent on experience


 


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