YOU ARE IN DEMAND!!! This established national concern based in CAPE TOWN, CBD needs you TODAY to join their t...

JOB INDEX - 10 months ago - Job Mail

10 months ago

Hindi Consultant

YOU ARE IN DEMAND!!! This established national concern based in CAPE TOWN, CBD needs you TODAY to join their team as a HINDI CONSULTANT!

Do you have great Customer Service Skills?  Worked in a Call Centre? 


Your Hindi Language ability and fluent English is in demand.


EMPLOYMENT TYPE: Permanent


SECTOR: Call Centre


START DATE: To be Confirmed


 


DUTIES:


Financial information, gaming advice, and review for additional offers, pro-active value adds


Customer relationship building and management by maintaining customer notes and paying attention to customer cues


Responding promptly and interact effectively with casino customers via a different number of channels, namely emails, webchats, social media


You will be required to stay abreast with customer centre SLA’s as teamwork will be requiring to maintain and exceed the expectations set


Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required) 


APPLICANTS MUST HAVE:


Completed Matric


Customer Service Experience


Previous Call Centre – 1 – 2 years


Previous working experience in the online gaming industry is a definite advantage


Meet all of the above?  Interested?  DON’T DELAY EMAIL TODAY TO sabina@statusstaffing.com


If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.