Minimum Requirements: : NQF Level 8: Bachelor’s Degree in business administration, commerce, economics...

JOB INDEX - 1 year ago - Job Mail

1 year ago

Head: Quality Management

Minimum

Requirements:

:



  • NQF Level 8: Bachelor’s Degree in business administration, commerce, economics, or engineering

  • Postgraduate Qualification in Quality Assurance (preferred)

  • Certification of quality assurance is a strong advantage (ISO 9000 etc.)

  • Lean/Six Sigma (preferred)

  • Proven experience improving quality across various business functions

  • Service environment/ financial services

  • Minimum 8 – 10 years of experience leading a quality assurance COE function

  • Sound knowledge of methodologies of quality assurance principles, methodologies and standards, and the application thereof in insurance environment

  • Knowledge of process enhancement and efficiencies

  • Ability to engage with business to negotiate agreeing on in-house quality procedures, standards and specifications

  • Proven experience improving quality across various business functions

  • Knowledge of process engineering

  • Leadership and Management skills

  • Good communication skills

  • The ability to link quality assurance/translate quality assurance processes into world class customer experience

  • Use of technology in a quality assurance environment